Visa Journey USA is a privately owned visa application assistance service. We are not a law firm and do not provide legal advice. We are not affiliated with, endorsed by or part of the U.S. Department of State, the Department of Homeland Security, any U.S. Embassy or Consulate, or any other U.S. government agency. You can apply directly at travel.state.gov without using us and without paying our separate service fee. We cannot guarantee visa issuance, processing times or admission to the United States.

Visa Journey USA

Terms and conditions

Last updated 1 September 2026

In short

The plain-English version of what you are agreeing to when you use this service. The full text follows below.

  • We provide preparation, review and support. We do not submit anything without your confirmation.
  • We are not a government agency and not a law firm, and we do not give legal advice.
  • Our fee is for our work and is separate from the government fee, which you pay directly to the government.
  • We cannot guarantee, influence or expedite a visa decision, and we make no promise about any outcome.
  • The answers on your application are yours. You are responsible for their accuracy, and the form is signed under penalty of perjury.
  • You can ask us to stop work and delete your information at any point.

If anything below conflicts with something a member of our team has told you, tell us. We would rather fix the wording than argue about it later.

Full policy

The complete text of this policy is being finalised with counsel and will appear here. In the meantime, email support@visajourneyusa.com with any question about it and we will answer directly.